Do you know what it is that your customers think about energy consumption, smart home technology, or your service?
In this episode, Patty Durand, CEO of the Smart Energy Consumer Collaborative answers questions about modern energy consumers following research launched late last year.
The SECC works to learn the wants and needs of energy consumers in North America, encourages the collaborative sharing of best practices in consumer engagement among industry stakeholders, and educates the public about the benefits of smart energy and energy technology.
Durand speaks to us about consumer engagement in general and specifically during this time of COVID-19.
Digitalisation is a key enabler to the utility of the future. Deeper insights into the network and improved efficiency, especially in a time of...
20,000 miles travelled, three speeches given, 11,000 attendees mingled with, dozens of interesting industry people met and a small dash of jetlag. In this...
The evolution of the energy sector over the past 25 years has surpassed every expectation and today, energy forms a key pillar of political...